
Step 1
Upload your inspiration, or describe your dream ring.

Step 2
Receive a link to view a render of your custom ring.

Step 3
Receive your Truly Custom ring in as little as 14 days.
Free Custom Design — No Crafting Fee
No crafting fee, free shipping, and absolutely no hidden costs.


The Truly Custom 14 Day Process

Day 1
Upload your sketches, images, and describe your dream ring.
Send us your inspiration / sketches & tell us what you want.
Select your diamond shape, carat weight, Metal color & Details.

Day 2-4
Receive our design link and place your order, or consult online.
View your 3D design and see your ring come to life.
Get a quote for your dream ring and complete payment.

Day 12-14
Receive your Truly Custom Ring in as little as 14 days from your purchase.
Receive your truly custom ring.
Your Inspiration has come to life.
Our Edge

30-Day Free Return Shipping
Free return shipping within 30 days — no hidden fees.

Fast dispatch in just 7 days.
Your custom piece, shipped in 7 days.

LIFETIME WARRANTY
We stand by our craftsmanship for life.

Custom Design from Your Photo
Photo to custom design. Your vision, our craft.
Custom FAQ
Are the existing products on the website available for customization?
Yes, you’re free to change the color, customize your size, add engraving, and more at no extra cost. If you’d like to upgrade the metal or gemstone material, we only charge for the material upgrade—there are absolutely no additional labor fees.
What materials are your rings and stones made of?
Our rings are crafted to your specifications and are available in silver, white gold, platinum, and gold. For the stones, we offer Simulated Diamonds, Moissanite, and Lab-Grown Diamonds.
Is your design service free?
Yes, our design services are completely free of charge.
How long does it take to receive custom products?
Custom products generally take 7 days to craft and ship. Once shipped, you'll receive a tracking number to monitor its delivery. Thank you for your patience as we create your unique piece!
What is included in your after-sales service?
Our after-sales service includes a lifetime warranty. We will repair any issues for free at any time. If you are not satisfied, we offer free replacements, except for custom pieces, for which you only need to cover a small shipping fee.
What does your replacement service entail?
We offer a lifetime replacement service. For a small handling fee and shipping cost, you can get a new ring anytime.